Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "Student", "Parent", or "Educator") and Vyomara Technologies Pvt. Ltd. ("Vyomara", "Company", "we", "us"), regarding your access to and use of Pragati AI (pragatilearn.com), including interactive coding sandboxes, AI tutor dialogues, CBSE-aligned curriculum modules, and gamification reward features.

By creating an account, enrolling in a track, or accessing our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

Pragati AI provides educational content tailored for junior and senior school students across Classes 5 through 12:

• Learners Under 18: Users under the age of 18 must review these Terms with a parent or legal guardian. The parent or guardian agrees to be bound by these Terms on the student's behalf.
• Parental PIN: Parents may configure a 4-digit Parent PIN to lock sensitive administrative actions and set study limits.
• Institutional & School Accounts: If access is provided through a school or educational institution, the institution confirms it has obtained all necessary authorizations under applicable student privacy regulations.

Our browser coding sandboxes (Python, JavaScript, Blockly) and AI tutor systems are engineered strictly for pedagogical and creative development:

Violation of these acceptable use policies may result in immediate account suspension and forfeiture of gamified badges or active subscriptions.

Pragati AI offers both free introductory curriculum levels (Free Starter Tier) and premium subscriptions (Pro Student Pass) unlocking advanced levels, continuous AI tutor access, and official certificates:

• Payment Gateway: All financial transactions are securely handled via Razorpay under PCI-DSS compliance. We accept UPI, NetBanking, debit cards, and credit cards.
• Pricing & Taxes: Fees are quoted in Indian Rupees (INR) and are inclusive or exclusive of applicable Goods & Services Tax (GST) as specified during checkout.
• Cancellation & Refund Policy: We offer a 7-day satisfaction refund guarantee on new annual Pro subscriptions. If you are unsatisfied with your educational track, contact support@pragatilearn.com within 7 calendar days of your initial purchase for a full refund.

Platform Property: The Pragati AI platform, proprietary course syllabi, interactive companion characters (Byte, Milo, Kumo, Rexi, Lukarion, etc.), visual assets, audio synthesis engines, and branding are the exclusive intellectual property of Vyomara Technologies Pvt. Ltd.

Student Work Ownership: You retain 100% intellectual property ownership over original code, software algorithms, and project architectures created by you inside our coding sandbox. Vyomara claims no ownership over student project submissions.

Pragati AI provides interactive tutoring, coding labs, and CBSE curriculum supplementary learning. While our curricula are meticulously curated by domain experts, Pragati AI does not replace formal board examinations or guarantee specific school exam marks.

To the maximum extent permitted by applicable Indian law, Vyomara Technologies Pvt. Ltd. shall not be liable for any indirect, incidental, or consequential damages resulting from system downtime, internet latency, or temporary service interruptions.

These Terms shall be governed by and construed in accordance with the laws of the Republic of India. Any legal dispute, controversy, or claim arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts situated in Gwalior, Madhya Pradesh, India.